Privacy Policy

Last updated: October 2025

Franey Frozen Foods (“we”, “our”, or “us”) is committed to protecting the privacy of everyone who visits our website franeyfrozenfoods.ie. This policy explains how we collect, use, and safeguard personal information in line with the General Data Protection Regulation (GDPR) and Irish data protection law.

1. Information We Collect

We may collect and store the following information when you use our website:

Name, email address, phone number, and any other details you provide through our contact form
Technical information such as your IP address, browser type, and pages visited (via cookies and analytics tools)
Marketing preferences if you sign up for newsletters or request updates

2. How We Use Your Information

We use your personal information to:

Respond to enquiries or requests submitted through our website
Improve the website’s performance and user experience
Send marketing materials, promotions, or updates (only if you have opted in)
Comply with any legal obligations or requests from authorities

3. Cookies and Analytics

Our website uses cookies and analytics tools (such as Google Analytics and Wix analytics) to understand visitor behaviour and website performance.
Cookies are small text files stored on your device. You can manage or delete cookies through your browser settings at any time.
By continuing to use our website, you consent to the use of cookies unless you disable them.

4. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

Consent: when you provide information through our contact form or opt in to receive marketing
Legitimate interest: to operate and improve our website and services
Legal obligation: where required to comply with applicable laws or regulations

5. Data Retention

We keep your personal data only as long as necessary to fulfil the purposes described in this policy or as required by law.
Contact form submissions may be stored securely for administrative or record-keeping purposes.

6. Sharing Your Data

We do not sell, rent, or trade your information.
We may share data with:

Trusted third-party service providers (e.g. hosting, email, and analytics platforms) under strict confidentiality agreements
Regulators or authorities if legally required

7. Your Rights

Under GDPR, you have the right to:

Access, correct, or delete your personal data
Withdraw consent for marketing at any time
Request restriction or portability of your data
Lodge a complaint with the Data Protection Commission (www.dataprotection.ie) if you believe your rights have been infringed

To exercise these rights, please contact us at james@franey.ie.

8. Data Security

We use reasonable technical and organisational measures to protect personal data from loss, misuse, or unauthorised access. However, no system can guarantee absolute security.

9. Links to Other Websites

Our website may contain links to external sites. We are not responsible for the privacy practices or content of other websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Franey Frozen Foods
Email: james@franey.ie
Website: www.franeyfrozenfoods.ie